Terms of Service

Overview

These Terms of Service ("Terms") govern your use of the forwarddesk.com website and, at a general level, your engagement with Forward Desk LLC ("Forward Desk," "we," "us"). Specific client engagements are governed by a separate signed services agreement or statement of work, which takes precedence over this page for any conflicting terms.

Use of this website

• Content on this site is provided for general informational purposes and does not constitute a binding offer.
• You agree not to misuse this site, attempt unauthorized access, or interfere with its normal operation.
• All content, branding, and design on this site belong to Forward Desk LLC unless otherwise noted.

Services

Any services described on this site (customer support, back-office support, QA/SOP building, STR operations, dispatch, or custom engagements) are subject to a separate written agreement outlining scope, pricing, and responsibilities before work begins.

No guarantee of results

While we build engagements around documented process and QA, outcomes depend on many factors specific to each client's business. Nothing on this site should be read as a guarantee of specific results.

Limitation of liability

To the extent permitted by law, Forward Desk LLC is not liable for indirect, incidental, or consequential damages arising from use of this website. Liability related to actual service engagements is governed by the applicable signed agreement.

Changes to these terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms can be sent to info@forwarddesk.com.